Patient Advocacy

Nursing Assistant

Course Hours: 
180
Price: 
$1,000.00
Course Type: 
Mentor Supported
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  • Description
  • Objectives
  • Outline
  • Materials
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Our Patient Advocacy course provides strategies for helping consumers overcome common challenges encountered in the U.S. healthcare system. These common challenges involve issues surrounding financing healthcare, receiving quality healthcare, ethics, cultural competency, preventive healthcare, mental healthcare, and community-based healthcare. Learn step-by-step methods for providing case advocacy for patients and a framework for policy advocacy, as well. 

Prerequisite(s): None

After completing this course, you should be able to:

  • List the principles of advocacy in the healthcare setting
  • Recall methods for assisting with the financing of healthcare
  • Define consumers’ ethical rights and cultural competency
  • Recognize methods for advocating preventive healthcare
  • Name the principles of policy advocacy

Patient Advocacy Module 1   
Advocacy in the U.S. Health System

  • Advocacy From Outside the Health System
  • Advocacy as an Underground Activity
  • Advocacy as an Ethical Imperative
  • Seven Common Problems for Healthcare Consumers
  • The Poor Law Tradition
  • Emphasis on Technology
  • Lack of Diversity in Medical Personnel
  • Medical Silos and Insular Care
  • From History to Case and Policy Advocacy
  • Case-Advocacy Interventions
  • Eight Case-Advocacy Tasks
  • Case Advocacy for a Very Sick Child

Patient Advocacy Module 2    
Case Advocacy Skills

  • Reading the Advocacy Context
  • Case-Advocacy Triage
  • Allocating Case-Advocacy Services
  • Diagnosing Task
  • Strategizing Task
  • Implementing Task
  • Assessing Task
  • Progression Task
  • Nature of Influence
  • Empowering Consumers
  • Promoting Ethical Conduct
  • Ethical Reasoning

Patient Advocacy Module 3    
Quality of Care and Cultural Competence

  • Defining “Quality Healthcare”
  • Criticisms of U.S. Healthcare in Addressing Illness
  • Policy as it Pertains to Quality of Care
  • Scenarios Encountered by Consumers
  • From Case Advocacy to Policy Advocacy
  • Conceptualizing Cultural Competency
  • What it Means to Be Culturally Competent
  • The Case for Providing Culturally Competent Services
  • Policy and Regulatory Thicket
  • Policy Advocacy to Promote Cultural Competence
  • From Case Advocacy Scenarios to Broader Policy Issues

Patient Advocacy Module 4     
Health Prevention and Financing

  • Defining Prevention
  • Threats to Health
  • Prevention Goals and Strategies
  • Barriers to Prevention
  • Why U.S. Consumers Particularly Need Prevention
  • From Case Advocacy to Policy Advocacy
  • Helping Consumers Finance Their Healthcare
  • Buck-Passing
  • Seniors’ Angst
  • Medical Wheel of Fortune
  • Ripple Effects of Health Costs and Coverage
  • Protecting Consumers With Respect to Health Coverage

Patient Advocacy Module 5
Mental Health and Community-Based Care

  • Mental Distress Often Experienced by Consumers
  • Who Attends Consumers’ Mental Health Needs
  • Why Consumers Turn to Health Settings
  • Liabilities in the Policy and Regulatory Thicket
  • Scenarios Encountered by Case Advocates
  • Helping Consumers Receive Community-Based Care
  • Consumer’s Health Ecosystems
  • Community-Based Health Services
  • Fifteen Case Advocacy Scenarios
  • Assets and Liabilities

Patient Advocacy Module 6  
Policy Advocacy

  • Importance of Policy Advocacy
  • Policy Advocacy Framework
  • Surmounting Fatalism, Controversy, and Vested Interests
  • Policy Advocacy in Four Settings
  • What Advocates Seek to Change
  • Using Policy to Embed Advocacy in Health Organizations
  • Health Advocacy in Communities
  • Policy Advocacy in Electoral Settings
  • Policy Advocacy in Legislative and Regulatory Settings
  • Advocating for Regulatory Changes
  • Establishing a Policy Agenda in Specific Health Settings

**Outlines are subject to change, as courses and materials are updated.**

Ed4Online is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.

The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!

 International Association for Continuing Education and Training (IACET)

Ed4Online has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, Ed4Online has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of the Accredited Provider status, Ed4Online is authorized to offer IACET CEUs for courses and programs that qualify under the ANSI/IACET Standard.

The Continuing Education Unit (CEU) was created by IACET as a measurement of continuing education. One (1) IACET CEU is equal to ten (10) contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. Under IACET's care, the IACET CEU has evolved from a quantitative measure to a hallmark of quality training and instruction. For more information on IACET, visit iacet.org.

Internet Connection

  • Broadband or High-Speed - DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

 

Hardware Requirements

  • Processor - 2GHz Processor or Higher
  • Memory - 1 GB RAM Minimum Recommended

While our courses are accessible through multiple mobile learning platforms, some courses may include a CD or DVD with the Textbook, so you may need access to a computer with CD-ROM or DVD Drive.

 

PC Software Requirements

  • Operating Systems - Windows 7 or higher
  • Microsoft Office 2007 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • QuickTime, Windows Media Player &/or Real Player

 

MAC Software Requirements

  • Operating Systems - Mac OS x 10 or higher with Windows
  • Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers- Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • Apple QuickTime Media Player
  • Courses that include a CD-ROM or DVD may require an external drive and Parallels software to view.
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